Questions
Before you write
- How are fees determined?
- There is no public price list. Fees depend on the scope, the depth of analysis required and the duration of the engagement, and are stated in a written quotation before acceptance.
- Do you work remotely?
- Yes. Engagements are conducted remotely by default, with correspondence and deliverables handled in writing by email.
- What does a deliverable look like?
- Typically a written document: findings, options considered, recommendations with reasoning, and suggested sequencing. The exact format is agreed in the quotation.
- Do you implement the recommendations?
- Our work is advisory. Where implementation support is requested, it is scoped and quoted separately and only accepted when we are equipped to deliver it.
- How do you handle confidential information?
- Client information is used solely for the engagement it was provided for, and is handled in line with our published Privacy Policy.
- What are the cancellation conditions?
- Cancellation and refund conditions are stated in each quotation and summarised in our Refund & Cancellation Policy.